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Order FAQs

When will my order arrive?

Production on most items is 5 business days + shipping. Limited editions are typically 2–3 weeks + shipping. You can reach out with questions any time by texting 913-735-5179 or emailing hello [at] meghmakesart [dot] com.

Can I pick up at your studio in KC?

No, sorry! All of my print orders are produced and shipped from my amazing fine art printing partner in North Carolina. Due to the gazillion size and style options I offer, I don't keep inventory at the studio. Original paintings may be picked up at the studio and will be arranged accordingly.

Can I cancel or change my order?

Unless your order has already gone into production you can cancel it. Typically orders go into production the next business day, but sometimes same-day depending on the order time. Please contact me as soon as possible if you need to cancel your order by texting 913-735-5179 or emailing hello [at] meghmakesart [dot] com.

Do you have a return/exchange policy?

I want you to LOVE your artwork! We will provide a no charge replacement or refund for any quality issues. We may request photos of the damage or to have the order returned to us and would provide a return shipping label. We will provide a refund or a no charge replacement for any orders damaged in shipping. For a refund or replacement, please contact by texting 913-735-5179 or emailing hello [at] meghmakesart [dot] com.

What is the difference between a print and an original?

PRINTS: A print is a very high-quality reproduction of an original painting. My prints are created by taking very high-resolution photographs of my original paintings, and then printing them onto museum-quality, archival papers and other materials. My prints have digital signatures printed onto them.

LIMITED EDITIONS: A limited edition is typically hand-signed and numbered, personally by me. For some limited editions, I will offer personalization by writing the name of a gift recipient. Often limited editions will include extra goodies that pertain to that specific piece as well. Sometimes limited editions have a very specific number of pieces produced, and sometimes they are limited by the amount of time I make them available.

SPECIAL EDITIONS: A special edition is a print without a limited quantity or timeline that is personally hand-signed, numbered or otherwise personalized by me.

ARTIST-ENHANCED CANVAS: This is a hybrid print/original. I order a print of an existing piece on canvas, then apply a bit of paint on top. The result is a one-of-a-kind version of an existing piece. This is a perfect option if you’ve fallen in love with a piece for which the original has already sold, or when you’d like the look and feel of an original without the price tag. Contact me to special-order one today!

ORIGINALS: An original painting is just that – a one-of-a-kind painting, done completely by hand by me, Megh. Original paintings vary in size and material.

 

How do I contact customer support?

You can reach out at any time by texting 913-735-5179 or emailing hello [at] meghmakesart [dot] com.

How can i keep up with your new work?

Follow me on social media everywhere @meghmakesart, and scroll down to the footer to subscribe to my email list for exclusive offers and first dibs on new work. 

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